Modern Warfare II‘s Menu Design is the worst User Interface for any piece of technology I have ever seen in my life. I do not exaggerate when I say it made my blood boil, and it falls to the feet of Activision for hiring the much-maligned UI designer behind Hulu.
To William Faler (Director of User Experience and User Interface at Infinity Ward),
I hope this letter finds you well. As an avid player and dedicated fan of the Call of Duty franchise, I feel compelled to express my profound disappointment with the user interface (UI) design of Call of Duty: Modern Warfare II. While I understand the complexities involved in creating a game of this magnitude, I believe it is crucial to address specific issues that have significantly impacted the gaming experience.
First and foremost, I must express my frustration regarding the excessive difficulty in accessing the single-player campaign. Witnessing such an immersive and pivotal aspect of the game being buried deep within seemingly endless submenus is disheartening. The campaign mode, which many players eagerly anticipate for its captivating storytelling, deserves prominence and easy accessibility within the UI. However, the current design fails to reflect this importance, leading to a frustrating experience of searching for the campaign amidst convoluted navigation.
Furthermore, I am disappointed to see that the emphasis in the UI seems to be misplaced, as it disproportionately highlights microtransactions such as the battle pass. After sitting through a cut scene, with no context it is disheartening to have the first thing that pops up be an annoying promotion for purchasing additional content. While microtransactions are an accepted part of modern gaming, it is essential to strike a balance that respects the integrity of the game and the desires of the player base. Placing undue focus on monetization over the core gameplay experience erodes the trust and satisfaction of the players.
These concerns are not solely my own; they reflect the sentiment of countless fans who have expressed their disappointment with the UI design of Modern Warfare II. Online forums, social media platforms, and gaming communities are rife with discussions and complaints about the menu system, the difficulty of accessing the campaign, and the undue prominence of microtransactions. Witnessing the disillusionment and frustration of passionate players who have invested their time, energy, and resources into the Call of Duty franchise is disheartening.
In light of these concerns, I implore you to reconsider the current UI design decisions and take immediate action to address them. Firstly, simplify the menu system, ensuring that accessing the single-player campaign is intuitive and straightforward. With its immersive storytelling, the campaign should be celebrated and easily accessible for players who seek a narrative-driven experience. Secondly, reevaluate the placement and prominence of microtransactions, ensuring that they do not overshadow the core gameplay experience. Maintaining a healthy and engaged player base is paramount to balancing monetization and player satisfaction.
As the lead UI designer for Call of Duty: Modern Warfare II, your role in shaping the gaming experience cannot be understated. I sincerely hope that you will listen to the feedback provided by the fan community and address these concerns with urgency and sincerity. By doing so, you have the opportunity to rectify the issues, restore faith in the franchise, and provide players with the exceptional gaming experience they deserve.
Thank you for your time and consideration. I trust that you will take these concerns to heart and work towards creating a more enjoyable and player-centric UI design for Call of Duty: Modern Warfare II.